Freedom Togethers website address is: http://freedomtogethercic.co.uk.
Lou delivers specialist domestic abuse and trauma informed awareness training for professionals and community groups. She also provide Neuro-experiential Trauma Therapy. The office is anonymous to protect the service users information and Freedom Together offer a strictly confidential and transparent service based on the empowerment of clients. The aim is to provides a professional response of the highest quality to enable you to receive the help and service you deserve.
Testimonies are only used with full consent from Freedom Togethers client group. We never use identifiable information. Confidentiality will always be paramount in this service.
How Freedom Together will gain your permission to collect personal information.
Your first contact with Freedom Together is usually by telephone or emails through to this service which is when Lou will begin to ask information about yourself. Before she asks that information, she will let you know what she is going to ask you, how it is going to be stored and what Freedom Together need it for. You will have to give Freedom Togethers permission to collect and store your personal data and sensitive data at that point. ‘Personal Data’ is any information that can identify you i.e. address, contact details, ‘Sensitive Personal Data’ is about your experiences, ethnicity, sexuality, health.
What information Freedom Together will collect about you? (Personal & Sensitive Data):
Demographic information.
Your contact details.
Mental Health diagnosis.
Coping strategies that have been used.
Information about your trauma.
Contact notes amounting to no more than a paragraph about the focus of our work.
All the information Freedom Together hold about you will be what you have told us. I will not be making my own judgments, diagnosis or inferring information.
There are six lawful bases for collecting personal and sensitive data:
1. Consent: you have given clear consent for Freedom Together to process your personal data for a specific purpose. This consent will never be via a third party referral. all referrals will only be held with first party contact.
2. Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
3. Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
4. Vital interests: the processing is necessary to protect someone’s life.
5. Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
6. Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
Freedom Together collects your personal data based on points 1 and 6 above.
Why we are collecting this information:
The sensitive and demographic information that you have given permission for us to collect from you is for the purpose of providing you with a focused and meaningful contract for services and enables us to allocate the right service to you which will contribute to your community needs or recovery from the trauma. Collecting this information before we see you is to ensure that we are the right service for you and that you are a bona fide client. Once you have agreed to attend the project/ therapy delivered by our services we would provide you with our anonymous venues for training, or online zoom details for therapy. We are processing the sensitive data so that our commissioners can monitor that different ethnic groups have equality of opportunity in terms of accessing our service. This is a condition outlined by the Data Protection Act in Schedule 1, Part 2, Paragraph 8 as being of substantial public interest.
All information kept on electronic files are password protected and held on encrypted files.
Who we may be sharing information with:
All funders ask for demographic information about our clients and the trauma you have experienced. They will never ask about your name or contact details and it is our ethos never to disclose any identifying information.
Clients receiving one to one therapy will have their information protected and confidential, other than when at risk- safeguarding level.
Where we keep your information:
All your data will be stored at our anonymous Sussex office. All your information is stored securely, and password protected. Paper copies of your details are kept in a locked filing cabinet in a locked room. Your contact details are not contained within the paper file but stored separately and kept under lock and key. Files containing your sensitive information are never left unattended at any time. Overnight, files are stored in a locked filing cabinet, in a locked room. Archived files of paper-based copies of your details are stored securely in our anonymous Sussex office in a locked filing cabinet. The office is also video protected.
How long we will keep your information:
Therapy clients: We will keep your information from the last point of your contact with us for a further three years. At the end of three years, your data will be deleted on from all encrypted files and hard copies will be securely shredded. ( Unless the client instructs Freedom Together to have ‘ the right to be forgotten’).
Breach of Data Protection
If, in the unlikely event that Freedom Together CIC discovers that there has been a breach of confidentiality of your personal data that poses a risk to your rights and freedom, we will form you immediately and let you know what the possible consequences are and the mitigation measures we have taken. We will report the breach to the Information Commissioner within 72 hours of discovery. Freedom Together CIC will record all data breaches regardless of their effect.
Access to your information and correction
If you feel that you would like us to delete all information about you (the right to be forgotten), we will delete all your information. This may mean that it will be difficult for us to offer you a later service. However, if there has been or there is going to be criminal proceedings or if there has been a safeguarding issue, we would not be able to delete your entry.
Fundamentally
Our ethos is to offer you a safe and confidential service with your welfare at the heart of everything we do. We never discuss clients or take your file outside of our building; we never share your information with any third party, unless you request us to do so, to ensure your anonymity and confidence in the professional services we are providing for you.
How to contact us
By email: info@freeedomtogethercic.co.uk or through our contact me page.
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All visitor to this webpage are responsible for their own well being and are encouraged at all times to research and enquire about appropriate support for yourself. Information, therapy, discussions, podcast, testimonies- content on Freedom Togethers Website are shared with the intention that every person has individual needs and can make informed choices to meet their specific needs. This is not a directive and not a guide of risk, we strongly suggest if you are at risk of harm or danger you contact the specialist services appropriate to your immediate needs such as your GP, Police, Mental Health services, Child Protection, Safeguarding School Leads, Domestic Abuse Specialists and Sexual Violence Services.
Hestia Bright Sky App is a resource we recommend to link you to many of the above national and specialist services in your area.